What Happens After Purchase
Purchase
You'll get an order confirmation with next steps
Kickoff email
Within 24 hours, we'll send a calendar link + access instructions
Day 0 call
30-minute kickoff (we'll talk about your business, grant access)
Day 1-3
We build your dashboard, run data quality checks, and deliver Your Monday Playbook #1 with your first two moves.
Day 4-5
Alert rules configured and tested. You'll receive test alerts to confirm Slack/email delivery works. Your Monday Playbook #2 includes alert setup summary.
What Happens After Day 5
Week 1-4 (30-day warranty)
We keep everything running. If Shopify or your subscription app updates and breaks something, we fix it, no extra charge.
After 30 days
Alerts and dashboards keep running, but platform updates and maintenance shift to you. Most customers add Keep It Green Plan ($399/mo) to keep everything maintained and get weekly Monday Playbooks.
Check Out Keep It GreenFrequently Asked Questions
Standard stops the obvious fires (payment failures, churn spikes). Pro watches deeper patterns (cohort behavior, payment method issues, high-value customer movements). Choose Standard if you're $20K - $150K MRR. Choose Pro if you're $150K+ or have complex promo/discount strategies.
Yes. We'll credit your Core purchase toward Alerts. You'll just pay the difference and we'll add the alert layer.
Yes, both. You choose which alerts go where during setup.
Alerts keep running, but if platforms update and break things, you'll need to fix them (or add Keep-It-Green Plan for $399/mo and we handle it).
Yes. We set smart defaults based on your business size, but you can adjust them anytime. Keep-It-Green customers get unlimited threshold adjustments